Pokee Official Skill
Review Monitoring Automation Template
Track customer reviews across all platforms. Get alerts on new reviews, sentiment changes, and respond to negative feedback before it spreads.
How This Skill Works
- 1
Reviews monitored continuously
Pokee checks review platforms on your schedule for new reviews.
- 2
New reviews detected and categorized
Each review is identified, categorized by sentiment (positive, neutral, negative), and logged.
- 3
Alerts sent based on sentiment
Negative reviews trigger immediate alerts. Positive reviews are logged for testimonial use.
- 4
Response drafts generated
For negative reviews, Pokee drafts a professional response for quick posting.
Example Prompt
“Every morning, check for new reviews of our product on G2, Capterra, Product Hunt, and Google. For each new review: log it in my Reviews sheet (platform, rating, date, excerpt). If 3 stars or below, alert #marketing immediately with the full text and draft a response. If 5 stars, add to our Testimonials database in Notion.”
Tools Involved
Customization Options
- Define platforms to monitor
- Set alert thresholds by star rating
- Configure response templates by issue type
- Add competitor review monitoring
- Set weekly review summary reports
Why Pokee for Review Monitoring
| Feature | Manual Process | Zapier | Pokee AI |
|---|---|---|---|
| Setup time | N/A | 30-60 min | 30 seconds |
| Intelligence | Your brain | None (keyword matching) | Context-aware AI |
| Adapts to changes | You adjust manually | Rebuild triggers | Self-adapting |
| Multi-step logic | You do each step | Extra cost per step | Unlimited, included |
| Maintenance | Constant | Weekly fixes | Self-healing |
FAQ
- How long does review monitoring take to set up?
- 30 seconds. Connect your tools via OAuth and describe what you want. The example prompt above is your starting point - customize by changing any part in plain English.
- Can I modify this template after it's running?
- Yes. Describe the change you want in plain English and Pokee updates the workflow instantly. No rebuilding required.
- What happens when something goes wrong?
- Pokee handles exceptions intelligently. Rate limits, API changes, unexpected data - Pokee adapts and retries. Critical issues are escalated to you with context.
- How much does this cost?
- Included with any Pokee plan. Free tier gets 500 credits. Paid plans start at $19.99/month with unlimited workflow executions.
Ready to automate your workflow?
500 free credits. 90+ integrations. No credit card required.