Pokee Official Skill
Bug Triage Automation Template
Automatically categorize, prioritize, and assign incoming bug reports based on severity, affected area, and team capacity. Stop spending standup time sorting bugs.
How This Skill Works
- 1
New bug report arrives
A user files a bug via Jira, email, or Slack. Pokee detects the new report.
- 2
Pokee analyzes content and severity
The agent reads the bug description, identifies affected components, and sets priority based on user impact and frequency keywords.
- 3
Assignment and notification
Pokee assigns to the engineer with relevant expertise and lightest load, then notifies them in Slack.
- 4
Status tracking and escalation
If the bug isn't acknowledged in 4 hours, Pokee escalates to the team lead with full context.
Example Prompt
“When a new bug report arrives in Jira, analyze the description and set priority (P1 if it mentions 'data loss', 'crash', or 'security'; P2 if it affects core flow; P3 otherwise). Assign to the engineer who owns that component. Post to #bugs in Slack. If not acknowledged in 4 hours, DM the team lead.”
Customization Options
- Define your own severity keywords and priority rules
- Set assignment logic (round-robin, expertise-based, or load-balanced)
- Choose escalation timing and recipients
- Add auto-labeling based on component detection
- Configure which channels get which severity levels
Why Pokee for Bug Triage
| Feature | Manual Process | Zapier | Pokee AI |
|---|---|---|---|
| Setup time | N/A | 30-60 min | 30 seconds |
| Intelligence | Your brain | None (keyword matching) | Context-aware AI |
| Adapts to changes | You adjust manually | Rebuild triggers | Self-adapting |
| Multi-step logic | You do each step | Extra cost per step | Unlimited, included |
| Maintenance | Constant | Weekly fixes | Self-healing |
FAQ
- How long does bug triage take to set up?
- 30 seconds. Connect your tools via OAuth and describe what you want. The example prompt above is your starting point - customize by changing any part in plain English.
- Can I modify this template after it's running?
- Yes. Describe the change you want in plain English and Pokee updates the workflow instantly. No rebuilding required.
- What happens when something goes wrong?
- Pokee handles exceptions intelligently. Rate limits, API changes, unexpected data - Pokee adapts and retries. Critical issues are escalated to you with context.
- How much does this cost?
- Included with any Pokee plan. Free tier gets 500 credits. Paid plans start at $19.99/month with unlimited workflow executions.
Related Skills
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