For Insurance

Customers first. Trust at every step.

AI agents remove friction, automate decisions, and deliver satisfying experiences across claims, underwriting, fraud, policy intelligence, and billing — with governance and audit trails carriers expect.

Request a demo See how it works

Explainable decisionsPolicy & claims corpusFraud-aware routingAudit-ready traces

Capabilities

Resolve faster. Underwrite smarter. Stay investigation-ready.

Claims automation, underwriting workbenches, policy intelligence, and fraud-aware workflows — with governance and audit trails carriers expect.

Claims

Intake → resolution, with traceability

Structured extraction from any channel, coverage checks, reserves, and audit-ready decisions — every step logged and replayable for QA and regulators.

Underwriting

Evidence-backed submission review

Risk signals, guideline alignment, and explainable recommendations grounded in policy and regulatory context — straight-through where it counts, referral where it matters.

Fraud & compliance

Anomaly scoring with escalation paths

Real-time anomaly scoring, specialised enrichment agents, and investigator-ready exports — designed for compliance teams that need a defensible paper trail.

Impact highlights

Claims cycle time

Up to ~70% faster

Turnaround compression seen in industry benchmarks when intake → decision is automated with traceability.

Underwriting STP

80%+ on standard lines

Straight-through processing rates leaders achieve for routine commercial risks — aligned to our workbench demo.

Adjuster leverage

3–7× productivity

Productivity lift when admin-heavy steps move to agents with human oversight on complex claims.

Workflow showcase

Elevate policyholder experiences. Reduce claims and underwriting overhead.

Two production workflows live in deployments today — the End-to-End Claims Processing Agent and the Intelligent Underwriting Workbench — both wired to your policy corpus, your claims systems, and your guidelines.

Workflow use case · 1

End-to-end claims processing agent

Intake → assessment → decision with full traceability — for claims operations and adjusters, aligned to our full claims demo.

You

Claimant reported water damage from a burst pipe on 03/15 — what are coverage highlights, deductible, and exclusions for policy POL-88421?

PResponse complete

Coverage-oriented view from the policy packet and latest intake — consistent with intake → verification → decision:

Coverage: Sudden pipe bursts under the water-damage endorsement; watch mold sublimits and flooring clauses per §4.2.
Verification: Limits, deductibles, exclusions; cross-check prior claims and loss history.
Next steps: Photo validation, field inspection if needed, reserve range, fraud score, and audit-ready documentation.

Intake agents extract structured fields from email, web, PDFs, images, and voice across channels.
Coverage verification and fraud detection score risk before routing to an adjuster.
Decision outputs: explanation, reserves, next steps; communications draftable with cited policy language.
Full audit trail for compliance; low-complexity claims can run straight-through.

Claims opsAdjusterFoundation models →

Workflow use case · 2

Intelligent underwriting workbench

Submission intake, enrichment, and guideline-aligned decisions — for underwriters and managers, aligned to our underwriting demo.

You

Commercial property submission for a mid-rise retail center — triage complexity, pull enrichment, and recommend straight-through vs. referral.

PResponse complete

Assessment aligned to triage → enrichment → guideline evaluation from the workbench demo:

Triage: Classify by line, complexity, and priority from portal or email submission plus attachments.
Enrichment: External signals (loss history, credit, property, market) assembled for risk assessment.
Path: Routine risks: quote with terms, pricing, conditions. Complex risks: decision brief for human review.

Straight-through processing for a large share of standard submissions with consistent guideline application.
Faster quote turnaround with enrichment and risk scoring before human touch.
Every decision logged with reasoning for audit and regulatory compliance.

UnderwriterUW managerFoundation models →

Foundation models

Power mission-critical applications with high-performance foundation models.

Command

A family of high-performance generative models.

Supports 23 languages for global communication and discovery
Seamlessly integrates into existing systems
Powers AI applications that reason, act, and generate insights anchored in your data

Embed

A model for semantic text representation.

Captures the semantic meaning of text for accurate document comparison
Converts text to vectors for fast, scalable search
Uncovers hidden patterns and relationships in data

Rerank

A model for relevant search results.

Prioritises the most relevant documents for better user experiences
Tailors results to individual user needs and preferences
Continuously updates results based on user interactions

Get started

Move your insurance roadmap from pilot to production.

Connect with our team to scope an agent that fits your policy corpus, your guidelines, and your regulator’s appetite for risk.

Request a demo

Pilot with your real policy corpus and historical claims

Choose between VPC, on-prem, or on-device deployment

Live in under two weeks with our forward-deployed team

Deployment & Governance

Runs where your data lives, with humans in control

Private deployment

A dedicated managed tenant, your own VPC on AWS, Azure or GCP, on premises, or air-gapped. Your data never leaves your boundary.

Approvals and audit

Approval gates wherever you set them, role-based access, and a full audit log. Every agent action is attributable and reviewable.

Measurable pilots

Pilots run on two or three real workflows, typically live inside two weeks. Measure time saved, accuracy and cycle time before rollout.

Request an Enterprise Demo Explore deployment options

Customers first. Trust at every step.

Explainable decisionsPolicy & claims corpusFraud-aware routingAudit-ready traces

Resolve faster. Underwrite smarter. Stay investigation-ready.

Claims automation, underwriting workbenches, policy intelligence, and fraud-aware workflows — with governance and audit trails carriers expect.

Claims

Intake → resolution, with traceability

Structured extraction from any channel, coverage checks, reserves, and audit-ready decisions — every step logged and replayable for QA and regulators.

Underwriting

Evidence-backed submission review

Risk signals, guideline alignment, and explainable recommendations grounded in policy and regulatory context — straight-through where it counts, referral where it matters.

Fraud & compliance

Anomaly scoring with escalation paths

Real-time anomaly scoring, specialised enrichment agents, and investigator-ready exports — designed for compliance teams that need a defensible paper trail.

Elevate policyholder experiences. Reduce claims and underwriting overhead.

Workflow use case · 1

End-to-end claims processing agent

Intake → assessment → decision with full traceability — for claims operations and adjusters, aligned to our full claims demo.

You

Claimant reported water damage from a burst pipe on 03/15 — what are coverage highlights, deductible, and exclusions for policy POL-88421?

PResponse complete

Coverage-oriented view from the policy packet and latest intake — consistent with intake → verification → decision:

Coverage: Sudden pipe bursts under the water-damage endorsement; watch mold sublimits and flooring clauses per §4.2.
Verification: Limits, deductibles, exclusions; cross-check prior claims and loss history.
Next steps: Photo validation, field inspection if needed, reserve range, fraud score, and audit-ready documentation.

Intake agents extract structured fields from email, web, PDFs, images, and voice across channels.
Coverage verification and fraud detection score risk before routing to an adjuster.
Decision outputs: explanation, reserves, next steps; communications draftable with cited policy language.
Full audit trail for compliance; low-complexity claims can run straight-through.

Claims opsAdjusterFoundation models →

Workflow use case · 2

Intelligent underwriting workbench

Submission intake, enrichment, and guideline-aligned decisions — for underwriters and managers, aligned to our underwriting demo.

You

Commercial property submission for a mid-rise retail center — triage complexity, pull enrichment, and recommend straight-through vs. referral.

PResponse complete

Assessment aligned to triage → enrichment → guideline evaluation from the workbench demo:

Triage: Classify by line, complexity, and priority from portal or email submission plus attachments.
Enrichment: External signals (loss history, credit, property, market) assembled for risk assessment.
Path: Routine risks: quote with terms, pricing, conditions. Complex risks: decision brief for human review.

Straight-through processing for a large share of standard submissions with consistent guideline application.
Faster quote turnaround with enrichment and risk scoring before human touch.
Every decision logged with reasoning for audit and regulatory compliance.

UnderwriterUW managerFoundation models →

Power mission-critical applications with high-performance foundation models.

Command

A family of high-performance generative models.

Supports 23 languages for global communication and discovery
Seamlessly integrates into existing systems
Powers AI applications that reason, act, and generate insights anchored in your data

Embed

A model for semantic text representation.

Captures the semantic meaning of text for accurate document comparison
Converts text to vectors for fast, scalable search
Uncovers hidden patterns and relationships in data

Rerank

A model for relevant search results.

Prioritises the most relevant documents for better user experiences
Tailors results to individual user needs and preferences
Continuously updates results based on user interactions

Runs where your data lives, with humans in control

Private deployment

A dedicated managed tenant, your own VPC on AWS, Azure or GCP, on premises, or air-gapped. Your data never leaves your boundary.

Approvals and audit

Approval gates wherever you set them, role-based access, and a full audit log. Every agent action is attributable and reviewable.

Measurable pilots

Pilots run on two or three real workflows, typically live inside two weeks. Measure time saved, accuracy and cycle time before rollout.